Shipping & Returns

Shipping 

Standard shipping NZ-wide (Tracked Courier): $4.95

Your order will be processed within 2 working days. Delivery to North Island locations usually takes 1-2 business days and to South Island locations 1-3 business days. Rural addresses may take an additional 1-2 days.

Wrightsock NZ is closed on all weekends, New Zealand public holidays and the days between Christmas and New Year. No orders are processed on these days.

Returns

30-day return policy

We offer a 30-day return policy on purchases. We will refund the total of the items returned in your order, less shipping costs each way. If the return is a result of our error, Wrightsock NZ will also refund shipping charges and will compensate you for the return shipping of the item.

Items should be returned in the original product packaging with the packing slip included and/or contact details and order number.

Please note: we highly recommend sending returns via courier. In the case of NZ Post this means you will need to upgrade from their standard tracked post service to courier. If you do choose to send via post, please expect a delay in the processing of your return of up to 2 weeks.

Please note: socks on clearance cannot be returned unless there is a fault. Please choose carefully.