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Our Guarantee

We guarantee no blisters, but if for some reason this occurs we are happy to offer a refund or exchange. 

 

- You MUST email us before sending back your order (sam@activenation.co.nz) We will send you a refund/exchange form to send back with your socks.

What you will need to send back:

- The socks you wish to returning

- Proof of purchase (email confirmation receipt)

- The refund/exchange form

- Postage will be paid for by the customer. We recommend using postage tracking.

- Refund / exchange will be issued upon receipt of the above items. 

- If a refund is issued, funds will be placed back into the original account used.

- If you wish to alter your order upon receiving it please contact us as we're here to help. 

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